Booking Reports (26 Types)
EquiBillBook's Restaurant Module provides comprehensive booking reports to help you analyze reservation patterns, customer behavior, table utilization, and booking performance. This guide covers the 26 types of booking reports available in the system.
Accessing Booking Reports
To access Booking Reports:
- Navigate to Reports → Booking Reports
- Select the specific report you want to generate
- Configure report filters and parameters
- Generate and view the report
Summary Reports
1. Booking Summary Report
Comprehensive overview of all bookings for the selected period:
- Total bookings count
- Bookings by status
- Revenue from bookings
- Average party size
- Booking trends
2. Booking Conversion Report
Analysis of booking conversion rates:
- Conversion from pending to confirmed
- No-show rates
- Cancellation patterns
- Conversion trends over time
3. Booking Source Report
Tracking where bookings come from:
- Online bookings vs phone bookings
- Public booking portal usage
- Direct bookings vs third-party sources
- Source performance metrics
Customer Reports
4. Customer Booking History
Complete booking history for individual customers:
- All bookings by customer
- Booking frequency
- Preferences and patterns
- Total spending
5. Customer Visit Frequency Report
Analysis of customer repeat visits:
- Frequency of visits
- Customer loyalty metrics
- Time between visits
- Retention rates
Table Reports
6. Individual Table Detail Report
Detailed analysis for specific tables:
- All bookings for a table
- Utilization rates
- Revenue generated
- Performance metrics
7. Table Performance Report
Performance comparison across all tables:
- Revenue by table
- Utilization rates
- Average booking duration
- Table rankings
8. Table Type Performance Report
Performance analysis by table type:
- VIP table performance
- Normal table performance
- Outdoor table performance
- Comparison metrics
9. Table Utilization Report
Detailed table utilization analysis:
- Occupancy rates
- Utilization by time of day
- Utilization by day of week
- Optimization recommendations
Time-based Reports
10. Daily Booking Report
Bookings for a specific day or date range:
- Bookings by date
- Daily trends
- Peak booking times
- Daily revenue
11. Weekly Booking Report
Weekly booking patterns and trends:
- Bookings by week
- Weekly comparisons
- Day of week patterns
- Weekly revenue trends
12. Monthly Booking Report
Monthly booking analysis:
- Monthly booking volumes
- Month-over-month comparisons
- Seasonal trends
- Monthly revenue analysis
13. Hourly Booking Report
Booking patterns by hour of day:
- Peak booking hours
- Hourly distribution
- Booking times analysis
- Capacity planning insights
Status and Workflow Reports
14. Booking Status Report
Analysis of bookings by status:
- Status distribution
- Status transitions
- Pending bookings analysis
- Completed bookings summary
15. Booking Cancellation Report
Detailed cancellation analysis:
- Cancellation rates
- Cancellation reasons
- Cancellation patterns
- Impact on revenue
16. No-Show Report
Analysis of no-show bookings:
- No-show rates
- No-show patterns
- Customer no-show history
- Impact analysis
Special Reports
17. Recurring Booking Report
Analysis of recurring/repeat bookings:
- Active recurring bookings
- Recurring booking patterns
- Frequency analysis
- Revenue from recurring bookings
18. Unlinked Bookings Report
Bookings not linked to sales invoices:
- Bookings without invoices
- Revenue tracking gaps
- Follow-up requirements
19. Deposit Report
Analysis of booking deposits:
- Deposit collection
- Deposit refunds
- Outstanding deposits
- Deposit trends
20. Special Requests Report
Analysis of special requests and requirements:
- Common special requests
- Request fulfillment tracking
- Customer preferences
Performance and Analytics Reports
21. Booking Revenue Report
Revenue analysis from bookings:
- Revenue by booking
- Average revenue per booking
- Revenue trends
- Revenue by customer segment
22. Waiter Performance Report
Performance analysis by waiter:
- Bookings handled by waiter
- Customer satisfaction
- Revenue generated
- Efficiency metrics
23. Floor Performance Report
Performance analysis by floor:
- Bookings by floor
- Revenue by floor
- Utilization by floor
- Floor comparisons
24. Peak Hours Analysis Report
Analysis of peak booking hours:
- Peak time identification
- Capacity planning
- Staffing recommendations
- Revenue optimization
25. Booking Duration Report
Analysis of booking durations:
- Average booking duration
- Duration patterns
- Table turnover rates
- Efficiency metrics
26. Booking Comparison Report
Comparative analysis across different periods:
- Period comparisons
- Year-over-year analysis
- Trend identification
- Growth metrics
Report Features
All booking reports include:
- Date Range Filtering: Custom date ranges
- Status Filtering: Filter by booking status
- Table Filtering: Filter by table or table type
- Customer Filtering: Filter by customer
- Export Options: Export to PDF, Excel, CSV
- Print Functionality: Print reports
- Sorting and Grouping: Organize data as needed
Best Practices
- Run summary reports regularly to monitor overall performance
- Use customer reports to identify VIP customers and retention opportunities
- Review table performance reports to optimize seating arrangements
- Analyze cancellation and no-show reports to improve policies
- Use time-based reports for capacity planning and staffing
- Compare periods to identify trends and improvements
Next Steps
After reviewing booking reports, you can:
- Generate KOT Reports for kitchen performance analysis
- Review Table Utilization Reports for optimization
- Access Restaurant Performance Reports for comprehensive insights