Email Verification Process

Email Verification Process

Email verification is an important security step to ensure that you have access to the email address associated with your EquiBillBook account. This process helps protect your account and ensures you receive important notifications.

Why Email Verification is Required

• Security: Confirms that you own the email address
• Account Recovery: Enables password reset and account recovery features
• Notifications: Ensures you receive important account updates and system notifications
• Communication: Allows us to send you billing, invoice, and system alerts

How to Verify Your Email

Step 1: Check Your Email Inbox

After creating your account, you should receive a verification email from EquiBillBook. This email is typically sent immediately after registration.

Step 2: Locate the Verification Email

• Check your inbox for an email from EquiBillBook
• Subject line typically reads: "Verify Your EquiBillBook Account" or "Email Verification Required"
• If you don't see it, check your Spam or Junk folder

Step 3: Click the Verification Link

The email contains a verification link. Simply click on this link to verify your email address.

• The link will redirect you to the EquiBillBook website
• Your email will be verified automatically
• You'll see a confirmation message

Step 4: Log In

Once your email is verified, you can log in to your EquiBillBook account using your email and password.

If You Didn't Receive the Verification Email

Check Spam/Junk Folder

Email filters sometimes redirect verification emails to spam. Check your spam or junk folder carefully.

Resend Verification Email

If you didn't receive the email, you can request a new verification email:

1. Go to the login page
2. Click on "Resend Verification Email" or "Verify Email" link
3. Enter your email address
4. Check your inbox for the new email

Check Email Address

Ensure that you entered the correct email address during registration. If you made a typo, you may need to create a new account with the correct email.

Wait a Few Minutes

Sometimes emails can take a few minutes to arrive. Wait 5-10 minutes and check again.

Email Verification Expiration

Verification links typically expire after a certain period (usually 24-48 hours) for security reasons. If your link has expired:

• Request a new verification email
• Use the "Resend Verification Email" option
• Complete the verification process with the new link

After Verification

Once your email is verified, you can:

• Log in to your account
• Complete your organization profile setup
• Start using all features of EquiBillBook
• Receive important notifications and updates

Changing Your Email Address

If you need to change your email address after verification:

1. Log in to your account
2. Go to Settings → User Settings → Profile
3. Update your email address
4. Verify the new email address using the same process

Security Tips

• Never share your verification email links with anyone
• Always verify emails from the official EquiBillBook domain
• Report suspicious emails to our support team
• Keep your email account secure with a strong password

Need Additional Help?

If you continue to have issues with email verification:

• Contact our support team
• Provide your registered email address
• Include details about the issue you're experiencing

Email verification is a one-time process that helps keep your account secure. Once verified, you won't need to verify again unless you change your email address.