KOT Status Reports

KOT Status Reports

KOT Status Reports provide detailed analysis of Kitchen Order Tickets (KOTs) based on their status in EquiBillBook. These reports help you understand order workflow, track status transitions, identify bottlenecks, monitor completion rates, and optimize the order fulfillment process.

What are KOT Status Reports?

KOT Status Reports analyze KOTs by their current status and status transitions, providing:

• Status distribution
• Status transition patterns
• Time in each status
• Pending orders analysis
• Completion rates
• Workflow efficiency

Accessing KOT Status Reports

To generate KOT Status Reports:

1. Navigate to Reports → KOT Reports → KOT Status Reports
2. Select the date range for analysis
3. Configure filters (status, station, table, etc.)
4. Click "Generate Report"

Report Parameters

Configure the following parameters:

• Date Range: Select period (Today, This Week, This Month, This Year, Custom Range)
• Business Location: Filter by branch/location (if multi-branch)
• Status: Filter by specific KOT status (Pending, In Progress, Completed, Cancelled, etc.)
• Station: Filter by kitchen station (optional)
• Table: Filter by table (optional)
• Floor: Filter by restaurant floor (optional)

KOT Status Types

Common KOT statuses in EquiBillBook:

• Pending: Order received but not yet started
• In Progress: Order is being prepared
• Ready: Order is ready for service
• Served: Order has been served to customer
• Completed: Order is fully completed
• Cancelled: Order was cancelled
• On Hold: Order is temporarily on hold

Report Contents

KOT Status Reports typically include:

• Status Distribution: Count and percentage of KOTs in each status
• Status Breakdown: Detailed breakdown by status
• Pending Orders: List of orders in pending status
• In Progress Orders: Orders currently being prepared
• Completed Orders: Successfully completed orders
• Cancelled Orders: Cancelled orders with reasons
• Status Transition Times: Time spent in each status
• Completion Rate: Percentage of completed orders
• Status Trends: Status patterns over time
• Workflow Efficiency: Efficiency metrics based on status flow

Understanding the Report

Key insights to analyze:

• Workflow Health: Overall status distribution indicates workflow health
• Bottleneck Identification: High counts in specific statuses indicate bottlenecks
• Completion Efficiency: Completion rate shows overall efficiency
• Status Flow: Status transitions show workflow patterns
• Pending Orders: High pending counts may indicate capacity issues
• Cancellation Patterns: Cancellation rates and reasons
• Time Analysis: Time in each status shows efficiency

Report Sections

Status Distribution

Overview of KOTs by status:

• Count of KOTs in each status
• Percentage distribution
• Visual representation (charts)
• Status comparisons

Pending Orders Analysis

Detailed analysis of pending orders:

• List of pending orders
• Time since order received
• Pending by station
• Pending by table
• Action items

In Progress Orders

Analysis of orders being prepared:

• Current in-progress orders
• Time in progress
• Station assignments
• Expected completion times

Completed Orders

Analysis of completed orders:

• Completion count and rate
• Average completion time
• Completion trends
• Success metrics

Status Transitions

Tracking of status changes:

• Status change patterns
• Transition times
• Common transition paths
• Transition efficiency

Time in Status

Analysis of time spent in each status:

• Average time per status
• Time distribution
• Status duration trends
• Efficiency indicators

Cancellation Analysis

Analysis of cancelled orders:

• Cancellation count and rate
• Cancellation reasons
• Cancellation patterns
• Impact analysis

Using Reports for Workflow Optimization

Use KOT Status Reports to:

• Workflow Monitoring: Monitor real-time order status
• Bottleneck Resolution: Identify and resolve workflow bottlenecks
• Process Improvement: Optimize status transitions
• Capacity Management: Manage capacity based on status distribution
• Staff Allocation: Allocate staff based on status needs
• Quality Control: Ensure proper status management
• Performance Tracking: Track workflow efficiency over time

Exporting Reports

You can export KOT Status Reports in various formats:

• PDF: For printing or sharing
• Excel: For detailed analysis
• CSV: For importing into other systems
• Print: Direct printing from the system

Best Practices

• Monitor status reports regularly (real-time or daily)
• Address pending orders promptly
• Track status transitions for workflow optimization
• Analyze cancellation patterns and reasons
• Monitor completion rates as a key performance indicator
• Use reports for staff training on status management
• Share insights with kitchen and service teams
• Set status-based targets and track progress

Related Reports

For comprehensive analysis, consider:

• KOT Summary Reports: Overall KOT performance overview
• KOT Timing Reports: Time-based analysis
• Station-wise Reports: Status analysis by station
• KOT Status Transition Report: Detailed transition analysis
• Kitchen Performance Report: Overall kitchen efficiency

Next Steps

After reviewing KOT Status Reports:

• Address pending orders immediately
• Resolve workflow bottlenecks
• Optimize status transition processes
• Improve completion rates
• Reduce cancellation rates
• Monitor improvements in subsequent reports