Barcode Scanning
Barcode scanning is an essential feature for efficient POS operations. It allows you to quickly add items to a sale by scanning product barcodes, significantly reducing transaction time and minimizing errors.
What is Barcode Scanning?
Barcode scanning enables you to add products to a POS sale by scanning the barcode printed on product labels or packaging. Instead of manually searching for products, you can use a barcode scanner to instantly add items to the cart with accurate product information.
Benefits of Barcode Scanning
- Speed: Much faster than manual product search
- Accuracy: Eliminates errors from manual entry
- Efficiency: Reduces checkout time significantly
- Inventory Management: Real-time stock updates
- Better Customer Experience: Faster service for customers
Prerequisites
Before using barcode scanning, ensure:
- Barcode scanner hardware is connected to your computer
- Products have barcodes assigned in the system
- Barcode format is configured correctly
- POS screen is open and ready
Setting Up Barcode Scanning
Step 1: Connect Barcode Scanner
Connect your barcode scanner to your computer:
- USB Scanner: Plug into USB port (usually plug-and-play)
- Bluetooth Scanner: Pair via Bluetooth settings
- Wireless Scanner: Connect via receiver dongle
- Wait for system to recognize the device
Step 2: Configure Scanner Settings
Configure scanner in POS settings:
- Go to Settings → POS Settings
- Navigate to Barcode Configuration
- Set Product SKU Length: Expected barcode length
- Configure Barcode Prefix: If your barcodes have prefixes
- Enable Auto-add on Scan: Automatically add item when scanned
- Save settings
Step 3: Verify Product Barcodes
Ensure products have barcodes assigned:
- Go to Items module
- Check that products have barcode/SKU codes
- Verify barcode format matches scanner expectations
- Update missing or incorrect barcodes
Using Barcode Scanning in POS
Basic Scanning Process
- Open POS screen
- Click in the item search/scan field (or it auto-focuses)
- Point barcode scanner at product barcode
- Press scanner trigger button
- Item is automatically added to cart
- Quantity defaults to 1 (adjust if needed)
Scanning Multiple Quantities
To add multiple units of the same item:
- Method 1: Scan barcode multiple times (each scan adds 1 unit)
- Method 2: Scan once, then manually adjust quantity
- Method 3: Enter quantity before scanning
Scanning Different Products
For multiple different items:
- Scan first product barcode
- Scan second product barcode
- Continue scanning until all items are added
- Each scan adds the product to the cart
Barcode Configuration Options
Product SKU Length
Configure expected barcode length:
- Fixed Length: Set specific number of digits (e.g., 13 for EAN-13)
- Variable Length: Accept any length barcode
- Common Formats:
- EAN-13: 13 digits
- UPC-A: 12 digits
- Code 128: Variable length
- Code 39: Variable length
Weighing Scale Barcode Prefix
Configure prefix for weight-based barcodes:
- Set prefix that identifies weighing scale barcodes
- System recognizes prefix and applies weight-based pricing
- Example: Prefix "200" for produce items
Auto-focus on Scan Field
Automatically focus on scan field:
- Enable to automatically focus input field
- Allows immediate scanning without clicking
- Improves scanning speed
Common Barcode Scanning Scenarios
Standard Retail Items
For regular products with standard barcodes:
- Point scanner at barcode
- Scan once to add item
- Most common scanning scenario
Weight-Based Items (Produce/Bulk)
For items sold by weight:
- Use weighing scale to get weight
- Scale generates barcode with weight
- Scan the weight barcode
- System applies weight-based pricing
Items with Variations
For products with size/color variations:
- Each variation should have unique barcode
- Scan specific barcode for desired variation
- System adds correct variant to cart
Troubleshooting Barcode Scanning
Scanner Not Working
If scanner doesn't respond:
- Check USB/Bluetooth connection
- Verify scanner is powered on
- Test scanner with notepad (should type barcode)
- Check if scanner is in correct mode
- Restart POS screen if needed
Product Not Found
If scanned barcode doesn't find product:
- Verify barcode is assigned to product in system
- Check for typos in barcode
- Ensure barcode format matches configuration
- Add barcode to product if missing
Wrong Product Added
If incorrect product is added:
- Remove incorrect item from cart
- Verify product barcode in item master
- Rescan with correct barcode
- Update barcode if mislabeled
Duplicate Items Not Combining
If same item appears multiple times:
- Manually combine quantities
- Or remove duplicates and adjust quantity
- Check if auto-combine feature is enabled
Best Practices
- Test Scanner: Test scanner before starting business day
- Clean Barcodes: Ensure barcodes are clean and readable
- Proper Distance: Hold scanner at appropriate distance
- Good Lighting: Ensure adequate light for scanning
- Verify Products: Check product name after scanning
- Update Barcodes: Keep product barcodes up to date
- Backup Method: Train staff on manual entry as backup
- Regular Maintenance: Clean scanner lens regularly
Advanced Features
Keyboard Wedge Mode
Scanner acts as keyboard input:
- Scanner sends barcode as keyboard input
- No special drivers needed
- Works with any application
Batch Scanning
Scan multiple items quickly:
- Enable continuous scanning mode
- Scan items in sequence
- All items added to cart automatically
Barcode Validation
Verify barcode format:
- System validates barcode format
- Shows error if format is incorrect
- Prevents invalid barcodes from being added
What's Next?
After setting up barcode scanning, you can:
- Process faster transactions
- Reduce manual entry errors
- Improve customer service
- Generate accurate inventory reports
- Track product movement efficiently
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