Multi-floor Setup

Multi-floor Setup

If your restaurant operates across multiple floors or levels, setting up a multi-floor structure helps organize tables, manage bookings, and optimize operations. This guide covers setting up and managing multiple floors in EquiBillBook.

Understanding Multi-floor Setup

Multi-floor setup is useful for:

• Restaurants with multiple physical levels (Ground Floor, First Floor, Second Floor, etc.)
• Large restaurants with distinct sections (Main Dining, VIP Area, Outdoor, etc.)
• Restaurants with separate areas (Indoor, Outdoor, Private Rooms, etc.)
• Managing different service levels or ambiance across floors

Planning Your Multi-floor Structure

Before creating floors, plan your structure:

• Identify Physical Floors: List all physical levels or distinct areas
• Determine Floor Names: Use clear, consistent naming (e.g., "Ground Floor", "First Floor")
• Plan Table Distribution: Decide how many tables go on each floor
• Consider Capacity: Set realistic capacity for each floor
• Think About Staffing: Consider if different floors need different staff assignments

Creating Multiple Floors

To set up multiple floors:

1. Navigate to Restaurant → Floors
2. Click Create New Floor
3. Create each floor one by one:
   • Enter Floor Name (e.g., "Ground Floor")
   • Enter Floor Code (e.g., "GF")
   • Set Capacity
   • Add Description
   • Set Status to Active
   • Click Save
4. Repeat for each additional floor

Floor Naming Conventions

Use consistent naming for clarity:

• Numbered Floors: "Ground Floor", "First Floor", "Second Floor"
• Level-based: "Level 1", "Level 2", "Level 3"
• Area-based: "Main Dining", "VIP Section", "Outdoor Patio"
• Combined: "Ground Floor - Main", "First Floor - Private"

Organizing Tables Across Floors

After creating floors, assign tables:

1. Go to Restaurant → Tables
2. When creating or editing a table, select the appropriate Floor
3. Distribute tables logically across floors:
   • Group similar table types on the same floor
   • Consider table capacity and floor capacity
   • Plan for efficient service delivery

Floor-specific Settings

Configure settings for each floor:

• Operating Hours: Some floors may have different hours
• Table Types: Different floors might have different table types
• Pricing: Some floors may have different pricing (e.g., VIP sections)
• Features: Enable floor-specific features if needed

Viewing Multi-floor Structure

View your floor organization:

• Floors List: See all floors in one view
• Floor Hierarchy: Understand the relationship between floors
• Table Distribution: See how tables are distributed across floors
• Capacity Overview: View total capacity across all floors

Managing Floor Status

Control which floors are operational:

• Activate All Floors: Make all floors available for bookings
• Selective Activation: Activate only certain floors (e.g., close upper floors during slow periods)
• Temporary Closures: Set floors to Inactive for maintenance or events

Multi-floor Booking Management

When customers book tables:

• They can see available floors in the booking interface
• Bookings are automatically assigned to the correct floor based on table selection
• You can filter bookings by floor
• Floor-wise booking reports help analyze performance

Floor-wise Reports

Generate reports for each floor:

• Booking Reports: See bookings per floor
• Table Utilization: Compare utilization across floors
• Revenue Reports: Analyze revenue by floor
• Performance Comparison: Compare performance across floors

Best Practices for Multi-floor Setup

• Use clear, consistent naming conventions across all floors
• Set realistic capacity for each floor
• Distribute tables evenly or based on demand patterns
• Keep floor information updated as your restaurant evolves
• Use floor codes for quick identification
• Document special characteristics of each floor in descriptions
• Regularly review floor utilization and adjust as needed
• Train staff on floor organization and table locations

Common Multi-floor Scenarios

Scenario 1: Three-Level Restaurant

• Ground Floor: Main dining area
• First Floor: Private rooms and VIP section
• Second Floor: Bar and lounge area

Scenario 2: Restaurant with Distinct Areas

• Indoor Dining: Main restaurant area
• Outdoor Seating: Patio and garden area
• Private Rooms: Separate booking area

Scenario 3: Large Restaurant with Sections

• Main Hall: Large dining area
• VIP Section: Premium area
• Bar Area: Casual dining
• Outdoor Patio: Seasonal seating

Editing Multi-floor Structure

To modify your floor setup:

1. Edit individual floors as needed
2. Add new floors when expanding
3. Deactivate unused floors instead of deleting them
4. Reorganize tables between floors if needed

Troubleshooting Multi-floor Issues

Common issues and solutions:

• Tables not showing: Check that tables are assigned to the correct floor
• Bookings on wrong floor: Verify table-to-floor assignments
• Capacity issues: Review and update floor capacity settings
• Confusion with floor names: Use clear, descriptive names

Next Steps

After setting up multiple floors:

• Create and assign Tables to each floor
• Set up Table Types if needed
• Configure floor-specific settings
• Test booking functionality across all floors
• Generate floor-wise reports to monitor performance
• Train staff on multi-floor operations