Real-time KOT Updates

Real-time KOT Updates

Real-time KOT updates provide instant synchronization of KOT status changes, item updates, and order information across all connected devices and kitchen display systems. This feature ensures that all staff members see the latest order information without manual refresh.

What are Real-time Updates?

Real-time updates enable:

• Instant status changes across all devices
• Live synchronization with kitchen display systems
• Automatic updates without page refresh
• Coordinated updates across multiple screens
• Immediate visibility of order changes

Benefits of Real-time Updates

Real-time updates provide:

• Instant Communication: Status changes appear immediately
• Better Coordination: All staff see current information
• Reduced Errors: No outdated information
• Improved Efficiency: Faster response to changes
• Better Service: Staff always has latest information

WebSocket Integration

Real-time updates use WebSocket technology:

• Persistent connection between server and clients
• Bidirectional communication
• Low latency updates
• Efficient data transfer
• Automatic reconnection on connection loss

What Updates in Real-time?

The following update in real-time:

• KOT Status: Order status changes
• Item Status: Individual item status updates
• New KOTs: Newly created orders
• KOT Changes: Modified order information
• Kitchen Display: All display updates

Kitchen Display System

Real-time updates on kitchen displays:

• Orders appear instantly when created
• Status changes update immediately
• Item status changes reflect immediately
• No manual refresh required
• Multiple displays stay synchronized

Front-of-House Updates

Real-time updates for service staff:

• Order status visible immediately
• Ready orders appear instantly
• Status changes notify staff
• Dashboard updates automatically
• Better customer service coordination

Connection Management

The system handles connections:

• Automatic connection establishment
• Reconnection on connection loss
• Connection status indicators
• Graceful handling of network issues
• Queue updates during disconnection

Update Performance

Real-time updates are optimized for:

• Low latency transmission
• Efficient data transfer
• Minimal bandwidth usage
• Scalable to multiple clients
• Reliable delivery

Browser Compatibility

Real-time updates work with:

• Modern web browsers
• WebSocket-enabled browsers
• Mobile browsers
• Tablet devices
• Desktop applications

Monitoring Connection Status

You can monitor connection status:

• Connection indicators in the interface
• Status messages for connection state
• Notifications for connection issues
• Automatic reconnection attempts

Fallback Behavior

If real-time updates are unavailable:

• System falls back to polling updates
• Manual refresh available
• Updates queue for delivery
• Functionality continues with periodic updates

Best Practices

• Ensure stable network connection
• Monitor connection status regularly
• Use reliable network infrastructure
• Test real-time updates after setup
• Train staff on real-time update features
• Have fallback procedures if updates fail

Troubleshooting

Updates not appearing in real-time?

• Check network connection
• Verify WebSocket connection is active
• Check browser console for errors
• Verify server WebSocket service is running
• Test connection with other devices

Connection dropping frequently?

• Check network stability
• Review firewall settings
• Verify server configuration
• Check for network interference
• Review connection timeout settings

Next Steps

After setting up real-time updates:

• Test real-time functionality
• Monitor connection stability
• Train staff on real-time features
• Set up monitoring for connection issues
• Optimize network for real-time performance